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Acoustic Monitoring

Due to the current situation regarding the Covid-19 outbreak, The Directors of Saturn Sales & Services Ltd. would like to ask for your understanding with regards to all web site orders placed.

Saturn will continue to support the Health Care Industry with regards to the supply of necessary equipment and emergency system backup. However, as advised by our Government we are operating with a reduced staffing level. We therefore ask all our clients to accept that on some occasions it may not be possible to deliver orders for the next day. Please be assured that we will continue to support you as well as we can during this difficult time.

Saturn would also like to send its most grateful thanks to all of you Healthcare workers on the front line. You are the real heroes!

Acoustic Monitoring

Acoustic monitoring keeps continuous watch on patients without interrupting their sleep. Leaving you free to solve problems instead of looking for them.

CLB’s Acoustic Monitoring non-intrusively listens to sleeping residents and triggers an alert when the sound level in a room exceeds individually set thresholds. This enables staff to swiftly respond to residents in need of care. Continuous monitoring replaces routine in-room checks, so peacefully sleeping residents are not disturbed and staff are free to focus on those whose distress has triggered an alert.

Respecting Privacy

Respecting residents’ privacy is of utmost importance. For this reason, appropriate usage procedures are to be established and adhered to. In-room indicators (visual and/or audio) can be used to let residents know when they are being monitored. When explained correctly to them, clients and their peers welcome the use of this system as the residents are no longer needlessly disturbed during the night.

Typical user scenario

Local staff activate acoustic monitoring as they come on shift at night and deactivate it in the morning. Monitoring can be activated per ward or individually per patient. Alert calls are made via standard routes to mobile handsets, such as Dect phones or GSM/smartphones, or can be viewed on screens per ward or over multiple wards. Staff are able to listen in and talk into the relevant room via the mobile handsets and the monitor screens. If required, the system is also used during the day to provide more intensive monitoring of patients with special needs.


Keeping watch over a large number of rooms with differing requirements can be a challenging task, especially when multiple actions need to be taken during a short period of time. CLB’s Alarm and Event Handler makes it easy to stay on top of the situation and prioritise action by presenting alerts in a clear, intuitive and suitably detailed way.

Designed with a focus on user-friendliness, the CLB Alarm and Event Handler receives alerts as they happen and provides at-a-glance information tagged with priority-defining icons, so operators immediately know where to focus attention. A single left mouse click on the item connects the operator with the room and displays all relevant patient data, as well as the available in-room monitoring devices.

If required, an Auto Connect on Call facility can be activated to automatically connect the operator to the room as an alert arrives. Patients needing extra attention can also be included in a cyclic monitoring queue, which allows the operator to listen in to selected rooms in sequence. A hands-free mode means this can be set to run without additional computer interaction.

Incoming alarms from any particular location, ward or room can be relayed to specific monitors so operators can each manage their own set of clients, or allow the manager to designate the workload. Settings can be adjusted to meet residents’ individual needs and to control which locations each operator has connection with.

Operators can enter client-specific notes as they go, and all notes made during a shift can be compiled into a single handover document for the next shift. A reporting tool provides management with per-shift performance data.


  • Manual control or Auto Connect on Call
  • Cyclic monitoring queue
  • Easy to manage which sensory devices are activated per patient during a shift
  • Easy to manage alarm properties, with adjustable priority per sensor per patient
  • Adjustable sensitivity levels with auto-restore to default at the end of shift
  • Easy to manage alarm paths
    - Monitors
    - Mobile devices e.g. DECT, WiFi Messenger or smart phones
  • Event recording: Listen back to the exact time which triggered the alarm to go off (optional)
  • Integrated display of video feeds
  • Intuitive user interface that can be adjusted to user preferences
    - Skin
    - Use of icons
  • Interface to integrate 3rd party alarms and sensor data
  • Reporting tool, search tool and log files
  • Client data
    - Personal and medical data
    - Note pad to log
  • Privacy functions
    - Illuminating LED when monitoring is active
    - Mute monitoring for an adjustable time


Acoustic Monitoring: Event Handler Screenshot

1 - Overview of incoming calls, sorted by priority and time-stamp.
2 - Key patient data for selected alert.
3 - Overview of all in-room sensors. View can be altered to show patient’s acoustic monitoring settings.
4 - Action buttons providing intuitive control.
5 - Cyclic monitoring queue.
6 - Log file entries. View can be altered to show video feeds from room or panel for controlling in-room facilities (lights, curtains etc), when these facilities are available.

Growth Path

The CLB Alarm and Event Handler is prepared for 3rd Generation Acoustic Monitoring (AM3) which enables recognition of specific sound categories. AM3 allows sensitivity to be increased for designated sounds such as crying or screaming, while filtering out ambient noises such as slamming doors, flushing toilets, etc., thereby reducing false alarms. The system can re-prioritise alerts, if necessary, according to preference settings.

NOTE: For the CLB Alarm and Event Handler to deliver AM3 functionality, the AM3 system needs to be implemented and the monitoring hardware used also needs to be AM3-ready.

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