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Privacy Policy

Privacy Policy

We are committed to protecting and respecting your privacy, in accordance with the General Data Protection Regulation.

This policy explains when and why we collect personal information, how we use it and how we keep it secure.


Who are we?

We are Saturn Sales & Services Ltd. Our Company Registration Number is 02608786

Registered office address: The Old Stable Block, The Stables Business Park, Rooksbridge, Somerset BS26 2TT

Email address: mail@saturn-sales.co.uk

Website: www.saturn-sales.co.uk

Telephone Number: 01278 794798


What information do we collect?

We may collect the following information:

  • Name
  • Email address
  • Billing and delivery address
  • Telephone number & fax number

What do we do with your information?

When purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, addresses and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you make an online enquiry or subscribe to our newsletter, we collect the personal information you give us such as your name and email address.

We require this information for the following reasons:

  • To process orders that you have submitted
  • To properly respond to your enquiries
  • To send you communications which you have requested
  • To contact you for market research purposes
  • Internal record keeping

We may provide you with information about promotions or information about other products or services we offer that are like those that you have already purchased, enquired about or we feel may be of interest to you.

We may also communicate with you to gain feedback on our products or services in order to improve them, or notify you of changes to any of our products or services.

We will not contact you for marketing purposes by mail, email or telephone unless you have given your prior consent.

You can change your mail and telephone marketing preferences at any time by contacting us by using our "Contact Us" form, or by emailing us at mail@saturn-sales.co.uk or by telephone on 01278 794798.

You can unsubscribe from our newsletter any time by accessing your "My Account" page, or by accessing our "News" page.


Consent

When you provide us with personal information to contact you, create an account, place an order, arrange for a delivery or return a purchase, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, on your "My Account" page, or by using our "Contact Us" form, or by emailing us at mail@saturn-sales.co.uk or by telephone on 01278 794798.


Disclosure

We may disclose your personal information if we are required by law to do so, or if you violate our Terms & Conditions.


Payments

We use third party payment processors, PaymentSense and PayPal, to process payments made to us.

In connection with the processing of such payments, we do not retain any financial information such as credit card numbers.


Third-party providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in, or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms & Conditions.


External Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.


Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All the personal data we process is processed by our staff in the United Kingdom however for the purposes of website hosting and maintenance, this information is located on servers within Germany on a secure server behind a firewall.

No third parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.


Cookies

Here is a list of cookies that we use. We've listed them here so you can choose if you want to opt-out of cookies or not.

$XCART_SESSION_NAME (xid_...) Remembers the user's shopping cart contents. Remembers the user's personal account information (name, address, orders history, etc)
$XCART_SESSION_NAME . 'C_remember'
$XCART_SESSION_NAME . 'B_remember'
$XCART_SESSION_NAME . 'A_remember'
$XCART_SESSION_NAME . 'P_remember'
Allow to restore the user's context (store codes that allow our shopping system to know where to redirect the user after log-in, store some parameters)
GreetingCookie Remembers the user's name for the greeting message
RefererCookie Stores the URL of the site from which the user came to the store
store_language Remembers the user's language preferences
eucl_cookie_access EU Cookie Law module cookie; stores the user's cookie preferences

Age of consent

By using this site, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site.


Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.


Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please use our "Contact Us" form, or email us at mail@saturn-sales.co.uk, or telephone us on 01278 794798.


LAST UPDATED 22nd MAY 2018