Testimonials

We wanted to thank you and your very supportive team for the excellent works that have been carried out here at Netherclay House regarding the installation of access control requirements of the doors. They have been very accommodating, efficient and very tidy.

Thank you for getting your engineer straight on the job and I would just like to say what a great job he did too. Nice guy, very knowledgeable and respectful to the residents and staff. I could not have wished for more.

Thank you for supplying and completing the installation of the Intercall 700 Nursecall system as agreed. Your fitters were exemplary and struck up a wonderful relationship with both residents and staff alike whilst ensuring that they were both sensitive and aware of how to best fit the system around the operational needs of the care home. The system is faultless and both the residents and staff have found the upgrade a vast improvement on our old system and the management reports essential to our business. Once again, thank you for you kind support throughout this transition.

Many thanks for your cooperation in this matter, your staff have been most helpful in advising us of the equipment and procedures to follow.

Castleoak and Saturn have partnered together for more than 10 years, which speaks volumes in itself. They continue to be our principal Nurse Call, Fire Alarm and Access Control systems provider and installer and we have been very satisfied with their approach to collaborative working methods and their performance. We wish them every success and look forward to continuing and developing our working partnership in the years to come.

Just wanted to thank you and all your excellent engineers for the installation – the team on the site are really pleased with the system and our maintenance engineer, Tony, has specifically said how good the guys were throughout, so please pass that on.

I have been using the intercall 600 for the last eight years. The system is virtually maintenance free and if there is a problem, the technical support of Saturn Sales is excellent. I have now installed the system in the second site in Cardiff.

Just a note to say, Excellent Service, thank you. Order placed yesterday at 11:17am, parts arrived today in the mornings post.

I just wanted to say a huge thank you to your engineer John Brown that I spoke to in depth over the weekend regarding our alarm. He was extremely helpful and informative during a difficult power cut. All is fine now, but I wanted to relay my thanks to you.

Cedar Care has been using the Saturn Nurse Call system for many years; we have always found the system to be both effective and efficient. The system is user friendly for both residents and staff and has certainly proved its value.

We have been very happy customers of Saturn for 6 years. We find the staff professional and knowledgeable and everyone is willing to help. Saturn are conscious of the current difficult financial climate and work with us to the most cost effective way of providing the best service. Orders are dispatched within 24 hours and any queries responded to in a timely fashion. I would recommend both the intercall 600 system and Saturn to anyone looking for a nurse call system.

We first made contact with Saturn way back in 1997 when we decided to replace our Nursecall system in Doveridge Care Home, Colyton. The system performed so well we came back in 2000 and replaced another old system within Dove House, Axminster. Our staff were so impressed with its features and functionality, we have now had Saturn back again to fit the system within our newest care home, Dove Court in Seaton. The system is extremely reliable and the service we receive from Saturn cannot be faulted.